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Experience finder Heidiland Login
Experience Finder
Guest Service

Andrea Lendi

Contact details

+41 81 720 18 18

andrea.lendi@heidiland.com

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"For me, hiking with my family is the ideal way to unwind from everyday life - spending time with my loved ones, experiencing nature and doing sport all in one."

ANDREA LENDI
Guest Service

What we do in guest service

In addition to pure guest information (physical and digital), we also understand guest relations to mean all measures to ensure customer satisfaction and exceed customer needs. Our guest service team at the two information points in Flumserberg and Bad Ragaz pursue this goal on a daily basis.

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The other core areas

Experience Management
Experience management ensures that existing offers are accessible and that new ideas can be implemented with partners.
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Content Management
Content Management prepares digital content that inspires and informs. For your own and other important channels.
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Guest Service
The guest service team answers questions about the stay. It is available to guests on site, by telephone and via digital channels.
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Marketing Service
The Marketing Service team supports you as a partner by imparting knowledge and helping to market offers even better digitally.
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My favorite places in Heidiland

Berschis
Hotel Kurhaus Sennis
The Hotel Kurhaus Sennis on the Sennis-Alp offers a stylish dining room, beautiful guest rooms and a large garden restaurant. It is an ideal place for those seeking relaxation, tranquillity and renewed vitality.
Mels
Lake Chapfensee
Lake Chapfensee is located above Mels at 1,030 m above sea level and is a popular destination for hikers, bikers, families and anglers. The lake is easily accessible and offers several fire pits and a beautiful circular trail.
Flumserberg Tannenbodenalp
Maadseeli
The Maadseeli lies at 2188 meters above sea level on the Sardona World Heritage Trail, surrounded by red Verrucano rock and magnificent flowers. It offers an impressive backdrop with the Spitzmeilen in the background.

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